College student no longer needs detailed list to remember instructions at summer job

Age: 22
Gender: Female
Location: Toronto, Ontario, Canada

Background: Diagnosed with a learning disability in high school and later diagnosed with ADHD, this second year university student suffered from a very poor memory. She had trouble remembering past events and things that happened to her. As a result, she lacked confidence in her cognitive abilities and felt like she could not rely on her memory. Even in conversations, this young woman couldn’t keep track of what people had said and often interrupted to get her point in before she forgot. Academically, she struggled with taking detailed notes and reading comprehension, often taking long periods of time to finish her reading assignments. At the store where she worked, she had to make detailed lists which she consulted to make sure she would not forget a step in any task and had difficulty remembering customer’s names and past purchases. Cogmed was recommended to her through a college assessment and she really enjoyed the training. Although she found it intense, she put forth an excellent effort and was able to stay motivated throughout the five weeks.

Key challenges:

  • Diagnosed with a learning disability and ADHD
  • Had a poor episodic memory and often forgot about events that happened to her
  • Lacked confidence in her cognitive abilities
  • Had trouble keeping track of what people said in conversations, would interrupt people
  • Could not take notes in class, had poor reading comprehension
  • Had difficulty remembering tasks at her job – had to write everything down

Training outcomes:

  • Noticed a major improvement in organizational skills
  • Found that she could remember instructions at work without looking at her sheet
  • Is able to track with conversations and remember what people tell her
  • Started developing a newfound interest in reading – she now reads for pleasure where she didn’t in the past
  • Is beginning to trust her memory more and gaining confidence
*Photos above are not of the actual users whose experience we describe – we understand that poor working memory
is often a hidden weakness that impacts people in a very personal way.
Out of respect for their privacy, we have kept the identities of these people anonymous.